Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact
Malls are coming off the holiday season on a high — despite years of stories about the demise…
Features December 26
Latest In: omnichannel
Consumers Love AI Search and In-Store Shopping — and Retailers Need to Deliver Both
Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from…
Features August 19
How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step
While many retailers are updating their tech these days, few are 200 years old like Clarks. But a…
Features December 18
The 2024 Brand Experience Award Winners are…
Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the…
Features May 20
Books-A-Million Rolls Out Same-Day Delivery with Walmart GoLocal
Books-A-Million is celebrating National Read Across America Day by offering same-day delivery to locations nationwide. Powered by Walmart…
News March 1
Moving from Monologues to Conversations: How Brands are Driving Innovation with Unified Commerce Experiences
Steve Jobs once famously said that his job was to figure out what consumers want before they know…
Features February 2
CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation
Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change…
Features June 13
How Hot Topic and Lamps Plus Mastered Inventory Management and More
Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important…
Features June 2
Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success
Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as…
Features May 22Featured
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