Latest In: personalization

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As the value of gen AI is becoming clearer, so do possible risks, including copyright infringement and drift.

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Businesses across industries have embraced generative AI across their organizations to power efficiency and performance. In fact, 79%…

Features July 8
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Nespresso Awakens New Coffee Discovery Pathways with Online Quiz 

Most Americans (84%) start their morning with a fresh cup of coffee, according to the National Coffee Association,…

Features July 1
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Best Buy is rolling out new features in its mobile app to better personalize the shopping experience.

Best Buy Leans into Personalization with Mobile App Updates

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience. The…

News May 16
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Maria Renz, Global Head of Commerce at Google in a keynote session at Shoptalk.

Execs from Macy’s, ThredUp, Google, DoorDash and More Cut Through the AI Hype

Amara’s Law posits that humans tend to overestimate the impact of new technologies in the short term but…

Features March 25
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PersonalizationMall callout on David's Bridal homepage.

David’s Bridal Looks Beyond Dresses in New Partnership with PersonalizationMall

David’s Bridal has teamed up with PersonalizationMall.com to offer customers access to thousands of customizable items to make…

News March 21
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Q&A with the co-author of the new book "Omnichannel Retail"

Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’

It might sound strange to say this about a place where some 80% of transactions actually take place,…

Features November 1
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Customer loyalty research from Retail TouchPoints reveals that brands are diversifying their toolkits to better resonate online.

How Are Retailers Driving Shopper Retention and Loyalty?

Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…

Features August 30
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The Lyft Media business is getting a boost thanks to new personalized, in-app capabilities powered by Rokt.

Lyft Bolsters Commerce Media Offering with Personalized In-App Ads

Lyft will be bringing more personalized ads to users in the U.S. and Canada. Through a new partnership…

News August 10
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The new Porsche Studio

Porsche Debuts ‘Hospitality-Forward’ Car Retailing with New Studio Concept

Porsche has shifted its retail strategy into a higher gear with the debut of the first Porsche Studio…

News August 8
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