How AI can Handle the 3 Biggest Gen Z Retail Trends that Shaped the 2025 Holiday Season
Gen Z is rewriting the rules of holiday shopping. Deloitte projected that Gen Z’s 2025 holiday spending would…
Executive Viewpoints January 29
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AI in Luxury: Why LVMH Won’t Let AI Eclipse Humanity or Creativity
Luxury giant LVMH believes strongly in the use of AI throughout its organization, which includes 75 maisons in…
Features January 12
Holiday Returns are Where Loyalty is Won or Lost
Black Friday and Cyber Monday are over. Dashboards already show who hit targets and who missed. What they…
Executive Viewpoints December 23
Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%
While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…
Features December 2
Despite Economic Pressures, NRF Forecasts First Trillion-Dollar Holiday Season
The National Retail Federation (NRF) predicts that spending from Nov. 1 to Dec. 31 will increase by 3.7%…
News November 6
Adobe Forecasts Fall Prime Day Spend will Grow 6.2% to $9 Billion
Like its summer predecessor, the fall version of Prime Day — Prime Big Deals Days, taking place Oct.…
News October 6
Navigating a Volatile Market: Why Retailers Need a New Pricing Playbook
Economic headwinds, geopolitical tensions and budget-conscious consumers are creating a perfect storm of uncertainty for retailers. In this…
Executive Viewpoints October 2
Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…
Features September 18
Exclusive Q&A: Why Tariff Upheavals Create a Space to Talk About Circular Commerce
One can argue about the economic value of tariffs themselves, but the uncertainty of U.S. trade policy under…
Features August 28Featured
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