Myos Pet Increases AOV 23% with ‘Conversational Commerce’ Service
More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These…
Features April 3
Latest In: real-time engagement
Text Messaging Is The Bedrock For Better Mobile Engagement
By Rob Hammond, Syniverse Mobile’s effect on both marketing and customer relationship management, has been as disruptive as…
Executive Viewpoints June 5With Chat, Co-Browse And Contextual Customer Service, Retailers Can Save More Sales And Unite Physical and Digital Retail Realms
By Kelly Koelliker, KANA, a Verint Company What’s on every smart retailer’s “wish list” for the holidays this…
Executive Viewpoints November 7
Will Users Kick Kik’s Bots To The Curb?
Last week, chat app Kik launched a new feature that The Wall Street Journal noted “could be the future of…
Executive Viewpoints August 6Featured
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