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Completing The Cross-Channel Challenge

More than three quarters (76.2%) of retailers either have a cross-channel strategy in place or are planning to…

News December 4
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Study Says 80% Of Multichannel Implementations Will Fail

In the report titled “Predicts 2012: Retailers Turn to Personalized Offers Through Mobile and Social but Will Struggle…

Executive Viewpoints February 9
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Transforming One-Time Buyers Into Loyal Customers

Part 2 of the Retail TouchPointsCustomer Loyalty Report (Read Part 1 →) Due to consumers’ growing interest in…

News September 1
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