Ecommerce Forecast to Top 50% of all China Retail Sales in 2021
New research from eMarketer predicts that 52.1% of retail sales in China will come from ecommerce in 2021.…
News February 11
Latest In: research recap
In-Store Mobile Could Generate A 146% Revenue Boost in 2018
Successfully deploying mobile in-store can drive up to 146% revenue growth for retailers this year, and may be…
News January 23
Grocers Have Lost 29% Of Their Market Share Since 1991
With societal changes driving consumers from cooking at home to preferring takeout food, fast casual dining, restaurants and…
News January 9
58% Of Retailers Lack In-Store Technology For Viewing Shopper Info
In an age when retailers feel they need to know everything about their consumers, the brick-and-mortar store is…
News December 19
Only 37% Of Retailers Offer BOPIS: UK Merchants Lead The Pack
Despite the continued rise in omnichannel consumer expectations, only 37% of retailers worldwide are offering buy online, pick…
News December 12
64% Of E-Commerce Leaders ‘Tune’ Sites To Maximize Holiday Conversions
In e-Commerce, seconds — even fractions of seconds — can mean the difference between a completed sale and…
News December 5
Physical Stores Will Remain Crucial To Retail Revenue And Branding Through 2020
Physical retail stores will still be the predominant revenue channel for U.S.-based omnichannel retailers and critical to their brand identities in 2020,…
News November 28
Consumers ‘Can’t Get No’ Satisfaction With Customer Service
Improving the customer experience is a priority for almost any retailer today, but the front-line people and technologies…
News November 20
Order Fulfillment, Short Staffing: Big Barriers To Well-Executed Store Experiences
As retailers feel the pressure of integrating channels to improve the customer experience, store managers continue to face…
News November 14Featured
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