Cross-Channel Fulfillment Takes Priority Over Other Omnichannel Initiatives
Many retailers are establishing their plans for creating a seamless, omnichannel customer experience. New research from OrderDynamics and…
Features December 10
Latest In: research
Less Than Half Of Marketers Report Sufficient Access To Relevant Business Data
The ability to mine value from marketing data is critical to achieving competitive advantage. But as data from…
Features December 2U.S. ‘Switching Economy’ Leaves $5.9 Trillion Up For Grabs
Businesses are failing to improve customer experiences to drive satisfaction and long-term brand loyalty, according to Accenture in…
Features November 25Xbox One Or PS4: Which Will Dominate The Holiday Season?
Unless you’ve been living under a rock, you probably have heard a bit of hubbub around the release…
Executive Viewpoints November 21WoMI Revealed As Next-Generation Customer Experience Metric
Simple evaluations of customers’ shopping experiences can deliver the analytics retailers need to assess and improve the customer…
Features November 18Improve Shopping Cart Options And Flexibility To Reduce Cart Abandonment
With shopping cart abandonment averaging 75%, retailers must find new ways to cut the losses. A new report…
Features November 4Most U.S. Consumers Believe In The Future Of Mobile Payments
Despite increasing worldwide demand for mobile services, U.S. consumers still were hesitant to embrace mobile payments, compared to…
Features October 28Black Friday Deals Will Draw 94% Of Consumers To Online Sites
As many as 94% of consumers plan to go online to find Black Friday deals, according to a…
Features October 7B2B E-Commerce Is Shifting Toward Mobile
Up to 75% of B2B companies will offer mobile commerce over the next 12 months, according to a…
Features September 30Featured
Latest Podcasts
Latest Resources
