The Internet Wasn’t Built for AI; That’s a Problem for Shoppers
AI is reshaping how consumers shop, both on the surface and behind the scenes. From smart recommendations to…
Executive Viewpoints November 10
Latest In: search
Intent is Just the Beginning in the Age of Agents
I recently read an article by Ann Smarty on intent-based optimization which was a nice, clear articulation of…
Executive Viewpoints September 2
Leading the GEO: Is your Team Ready to Come Out on Top?
Cutting-edge technologies like Google Lens and other search tools powered by mainstream LLM models are the new normal.…
Executive Viewpoints August 15
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The Best Shopping Center Video Camera Security Solutions
Shopping centers combine the weaknesses and vulnerabilities of individual retail environments with the logistical complexity of mixed-use, densely populated public spaces. Protecting them is a true test of resilience and…
April 30
Listen Now: How DSW is Navigating a New Era of Engagement
The retail marketing playbook is rapidly evolving, with massive changes underway in core channels such as search and…
Features June 4
Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges
In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational…
Executive Viewpoints May 19
ChatGPT Adds New Shopping Features, but Still no Ads
OpenAI has updated the ChatGPT search engine to offer an improved shopping experience, multiple sources report. As of…
News April 29
Retailers and the Future of Search: Embracing Tomorrow’s AI Reality
The emergence of AI-powered platforms has ignited a profound shift in how we interact with technology and the…
Executive Viewpoints March 14
How AI Overviews are Reshaping the Consumer Journey in 2025
With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital…
Executive Viewpoints February 18
Amazon Ups the Search Ante by Adding Products Not Sold on Amazon.com into Results
For years, Amazon has been stealing search share from Google. Now the company is doubling down on its…
News February 12Top Stories
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