What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers
[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…
Features December 25
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The Death of the Storefront is Already Here
For years, brands have invested billions to perfect their online storefronts. Every pixel calibrated, every checkout flow streamlined,…
Executive Viewpoints December 4
Do You Know What Your Product Page is Saying?
AI isn’t just reading your product pages — it’s learning from them. Every word, image, review and spec…
Executive Viewpoints November 25
UX Won’t be About Humans for Long
At this point, most brands have a solid grasp of the theory behind user experience (UX). It means…
Executive Viewpoints November 18
Search is Changing Again: What Retailers Need to Know About GEO
When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found…
Executive Viewpoints November 13
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…
Executive Viewpoints September 24
When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy
Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of…
Executive Viewpoints September 22
Intent is Just the Beginning in the Age of Agents
I recently read an article by Ann Smarty on intent-based optimization which was a nice, clear articulation of…
Executive Viewpoints September 2
Data Scraping: A Vital Industry That’s all Grown Up
Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing…
Executive Viewpoints April 9Featured
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