Retail Reality and the End of Luxury Exceptionalism
For decades, luxury operated with the belief that it was insulated from the rules of retail. Scarcity, brand…
Executive Viewpoints April 2
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How Retailers can Stop Accidentally Training AI to Distrust Them
With 50% of consumers already using AI when searching for products online, LLM-powered search is quickly (if it…
Executive Viewpoints March 19
What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers
[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…
Features December 25
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The Best Shopping Center Video Camera Security Solutions
Shopping centers combine the weaknesses and vulnerabilities of individual retail environments with the logistical complexity of mixed-use, densely populated public spaces. Protecting them is a true test of resilience and…
April 30
The Death of the Storefront is Already Here
For years, brands have invested billions to perfect their online storefronts. Every pixel calibrated, every checkout flow streamlined,…
Executive Viewpoints December 4
Do You Know What Your Product Page is Saying?
AI isn’t just reading your product pages — it’s learning from them. Every word, image, review and spec…
Executive Viewpoints November 25
UX Won’t be About Humans for Long
At this point, most brands have a solid grasp of the theory behind user experience (UX). It means…
Executive Viewpoints November 18
Search is Changing Again: What Retailers Need to Know About GEO
When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found…
Executive Viewpoints November 13
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…
Executive Viewpoints September 24
When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy
Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of…
Executive Viewpoints September 22Top Stories
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