Latest In: technology

microservices OrderDynamics Steven Berkovitz technology

Are Microservices The Answer To Retailers’ Technology Woes?

By Steven Berkovitz, OrderDynamics When presented with a need for a new technology capability, retailers are often faced…

Executive Viewpoints August 28
associate Consumer editor Q&A loyalty Makeover: How Mobile Flipped the Shopping Cart mobile stephan schambach technology

How Do Retailers Jumpstart A Mobile Makeover?

In his new book: Makeover: How Mobile Flipped The Shopping Cart (And What To Do About It!), NewStore…

Executive Viewpoints July 12
cfos cybersecurity election presidential election td bank technology workforce

Technology Investments Top Cybersecurity, Workforce As 2017 Priority

Retailers seeking growth opportunities are banking on more technology spending to power their brand. In fact, technology (59%)…

Features January 31
CEO customer experience digital marketing movers and shakers nebraska furniture mart reflect reflect systems retail innovator awards technology
1lee

Lee Summers Appointed CEO Of Reflect

Reflect, a digital brand media solutions provider, has appointed Lee Summers as its new CEO. Summers succeeds Bill…

News January 12
dynamic yield engagement funding personalization series c funding technology
1DY

Dynamic Yield Raises $22 Million To Enhance Personalization Technology

Dynamic Yield, a customer engagement and personalization platform provider, has raised $22 million in Series C funding led…

News December 21
augmented reality Dior fashion Rag & Bone Rebecca Minkoff technology tommy hilfiger topshop virtual reality vr

Fashion Brands Dior, Rag & Bone Move To VR’s Cutting Edge

By Klaudia Tirico, Features Editor  This year has introduced retailers to a variety of unique, technology-driven opportunities to…

Executive Viewpoints December 20
Amazon amazongo artificial intelligence technology

Amazon Go: Pure Hype Or The Future Of Brick-And-Mortar?

Once again Amazon has shaken up the physical side of retail with the opening of its Amazon Go…

Executive Viewpoints December 14
boldchat call centers customer experience customer support disconnect Interactions ovum shopper experience technology touchpoints

86% Of Consumers Access 5+ Support Channels In Search Of Answers

Consumers are apparently not all that eager to talk with call center agents. Those with a question or…

News November 9
ecommerce payments pos technology
PayrocLogo210x62

Payroc Acquires iTransact Group To Expand Payments Business

Payroc, a merchant services and payment processing company, has acquired the assets of The iTransact Group, LLC, a…

News October 11
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank