While Technology Can Help Reduce Shrink, Don’t Overlook Honest Employees
By Kim Zimmermann, Managing Editor Obviously, there are people in every profession who are going to steal from…
Executive Viewpoints November 6
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The Customer Service Answer Is Simple And Intuitive!
By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is…
Executive Viewpoints October 21Using Governance To Improve Customer Experience
By Fatima Lora, Assistant Editor Loving your customers is one thing, doing something about it, such as offering…
Executive Viewpoints September 11Is Pay-By-Face Going Too Far?
By Debbie Hauss, Editor-in-Chief I just can’t get the image of John Travolta and Nicolas Cage from the…
Executive Viewpoints July 31How Build-A-Bear Differentiates Itself In A World Of Commodity
Build-A-Bear has implemented a new in-store experience that hinges on interactive touch screen technology. By partnering with Infusion,…
Executive Viewpoints July 19Retailers Ready To Spend On Expansion, Technology And Branding
Retailers are prepared to invest capital to leverage current, moderate industry growth, according to the 2013 Retail Outlook…
Features July 16Steven Madden Transforms Online And Mobile Presence With MICROS
Steve Madden, a footwear and accessories retailer, is upgrading and expanding its presence across channels with omnichannel solutions…
News July 8
10 Retailers Receive 2013 Channel Innovation Awards
In its third year, Retail TouchPoints is proud to present Channel Innovation Awards to 10 deserving retail companies.…
Features May 28Conquering Seasonal Sales By Nick Sprau, VP of sales and marketing at Metafile Information Systems The holiday shopping…
Executive Viewpoints May 13Featured
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