Tackling The Personalization Imperative
Following is Part 1 of the Retail TouchPoints series focused on Personalization Strategies That Work. In the…
News April 30
Latest In: The e-Tailing Group
Nine Retailers Chosen For Best Online Customer Service
In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best…
News January 23Maybe It’s Time To Embrace Showrooming By Debbie Hauss, Editor-in-Chief The term “showrooming” carries with it a very…
Executive Viewpoints October 10
Why Personal(ity) Works By Fatima D. Lora, Assistant Editor If you’ve ever walked into a store and been…
Executive Viewpoints September 19The E-Tailing Group To Keynote The Bronto Summit 2012
Bronto Software will be presenting the Bronto Summit 2012 at the Rizzo Conference Center in Chapel Hill, N.C.,…
Features April 10Study Shows Educating Consumers Drives Online Sales And Enhances Customer Engagement
Online retailers know that to drive traffic to their web sites, they must provide a seamless shopping experience.…
News March 8Retail TouchPoints 2011 Holiday Outlook Highlights Holiday Must-Haves, Retailer Case Studies
The retail industry is moving into the second half of what could be considered the best-performing sales cycle…
Features August 4Retail Executives, Industry Experts Deliver Cross-Channel Industry Insight During Customer LifeCycle Conference
Highlighting the increasing focus on cross-channel engagement, Retail TouchPoints welcomed retail and industry expert presenters to the Customer…
Features June 23Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI
Retailers remain in the early stages of social media marketing and are hesitant to look for an ROI…
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