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Latest In: The UPS Store

Featured Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) QR Codes The UPS Store UPS

The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…

Features May 20
Featured fraud prevention Geekplus happy returns Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) industrial automation PayPal Return Bar returns fraud returns processing robotics The UPS Store UPS
180 "Dancing Robots" work alongside humans at a Happy Returns' Hub to process millions of returns each month.

Returns and Fraud are on the Rise — Happy Returns Wants to Help

Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor.…

Features January 23
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