Training Frontline Personnel in Retail: How to Do it on a Budget and Maintain High Quality
In retail, maintaining a knowledgeable, capable and well-trained workforce is a key factor in success, especially in categories…
Executive Viewpoints July 31In retail, maintaining a knowledgeable, capable and well-trained workforce is a key factor in success, especially in categories…
Executive Viewpoints July 31The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end…
Executive Viewpoints October 11Barnes & Noble associates at the retailer’s flagship store at Union Square in New York City have filed…
News May 2In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in…
Executive Viewpoints August 9Employee training and communications software provider Axonify has acquired Nudge, an employee communication and execution platform. This combined…
News June 23Dollar General is planning to hire 20,000 new employees in spring 2021 as it begins the process of…
News April 22The NRF Foundation has launched two new credentials in its RISE Up program in response to the coronavirus…
News October 15The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss,…
Executive Viewpoints February 7The Walmart Distribution Center in Sanger, Texas, is now home to the Walmart Supply Chain Academy, the first…
News September 30