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Holiday ‘Confidence Gap’ Reveals Disconnect Between Manager And Employee Attitudes

When it comes to handling the demands of the holiday season, 70% of retail managers feel their teams…

News November 22
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Innovating For Innovation’s Sake

Innovation is as integral to a company’s growth as finance or operations, but what drives real innovation in…

Executive Viewpoints August 9
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Ace Hardware Celebrates A Decade Of High Customer Satisfaction

For the 10th consecutive year, Ace Hardware ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according…

Features July 25
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Survey: Associate Interactions Boost Transactions And Repeat Purchases

A common modern retail myth is that customers do not want sales associates to approach or interact with…

Features July 1
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Recent Trends In Money Counterfeiting: How To Spot Fake Cash At Your Business

By Alex Reichmann, iTestCash Cash is still the most popular way of making payments despite the fact that…

Executive Viewpoints June 13
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Timberland Tablets Blaze A Trail Connecting Physical And Digital Commerce

There’s a bit of the great outdoors in one of the most urban locations imaginable: the Timberland store…

Features January 28
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Speech Recognition Security Tool Redacts Payment Card Numbers In Real Time

When we think about data breaches, the mental image is of a literally silent crime: hackers surreptitiously extracting…

Features December 28
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Retail Moneyball: Sales Strategies To Maximize Revenue

By Kevin Cundiff, Fortegra  Whether a VP, store manager, or regional chief, your resources and time are limited.…

Executive Viewpoints July 24
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Shiseido Exec: Mobile Apps Help Empower And Connect Beauty Consultants

With smartphones and tablets in hand, store associates can access a wealth of information, such as product information…

Features April 3
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