Will Walmart’s Minimum Hourly Wage Boost Create More Engaged Employees?
Walmart made headlines recently when it announced that it will raise the minimum hourly wage to $9/hour. In…
Executive Viewpoints March 4
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Leading Retailers Ramp Up Holiday Hiring: Will They Keep Up The Pace?
Retailers are expecting holiday sales to reach new heights this year and, in turn, have been adding more…
Features November 24
Knowledgeable, Empowered Associates Sell 87% More, Survey Confirms
Store associates play a starring role in the brick-and-mortar experience. By offering customers product recommendations and guiding them…
Features June 13Could Minimum Wage Increase Save Employee Loyalty?
It’s no secret that employee turnover rate for retailers isn’t that great. A 2012 survey from Hay Group…
Executive Viewpoints February 20New Balance Improves Product Training To Drive Associate Advocacy
Retailers and product manufacturers rely on store associates to educate consumers, generate meaningful dialogue — and in the…
News December 18Cutting Losses With Online Reference Checks
For retailers, a bad hire can mean lost revenue, shrinkage, a poor customer experience, or worse. Brian Gilbert,…
News September 19Goal Zero Boosts High-Tech Product Sales With Multimedia Training Platform
Store associates are vital contributors to shoppers’ brick-and-mortar browsing and buying experiences. Stellar in-store employees act as first-hand…
News September 27Study Points To Significant Need For Increased Employee Engagement
Store associates are vital assets to memorable and successful brick-and-mortar experiences: They help stock shelves, check out consumers…
News April 27Featured
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