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Sharing And Referral Strategies Optimize Social Media Presence

Consumers are relying on social networking sites, such as Facebook, Twitter and LinkedIn, to stay connected with friends…

News December 16
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Social and Mobile Integration A Valuable Part Of Cross-Channel Commerce Paradigm: Convergent Commerce Series, Part III

With mobile and social quickly emerging as the new consumer focal points, retailers need to fully understand these…

Executive Viewpoints December 15
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Retailers Largely Ignoring Customers on Facebook

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

News November 29
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New Research Predicts A Jolly Holiday For Mobile Commerce

Mobility is the hot-button topic for retailers this holiday season as consumers grow more comfortable browsing and buying…

News November 16
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Six Ways To Transform Software Into Emotional Concepts that Customers Love and Buy

I remember a January afternoon in our start-up company’s Dallas showroom. Mycolleagues and I were perfecting our pitch…

Executive Viewpoints October 27
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Social Media “Fatigue” Impacts Channel Growth

Although analysts have predicted that social media will continue to have a significantly positive effect on brand awareness…

Features August 23
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Cross-Channel Dialogue Enhances Customer Loyalty

Shoppers are using multiple channels to research product information and collect reviews before completing a purchase. Noting this…

News August 17
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HauteLook Implements RightNow To Empower Shoppers In Multi-Channel Buying Experience

Retailers need to keep up with the multi-channel needs of today’s shoppers by providing personalized and engaging experiences.…

News July 27
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Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI

Retailers remain in the early stages of social media marketing and are hesitant to look for an ROI…

News April 13
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