Latest In: Twitter

#NRF14 #NRFCoverage2014 innovation Jack Dorsey square technology Twitter

Combining Technology With Passion To Create The Retail Big Picture

While technology innovations are vital to moving retail companies successfully into the future, company vision and passion go…

Features January 17
60 Minutes Amazon drones retail excellence same day delivery social media buzz Twitter

Amazon Still Amazes, Even Before The Drones Swooped In

By Kim Zimmermann, Managing Editor  Social media exploded after CBS’s 60 Minutes aired a story about Amazon developing…

Executive Viewpoints December 4
customer feedback Facebook holiday 2013 Retail TouchPoints RTP blog social media Thanksgiving Twitter

Shoppers WON’T Shop On Thanksgiving, According To RTP Survey

Yes, you heard (or read, rather) that correctly.  Despite the fact that many retailers, including J.C. Penney, Kmart,…

Executive Viewpoints November 14
Arby's Customer loyalty Facebook instagram loyalty program mobility PunchTab social media tablets Twitter

Arby’s Encourages Consumers To Join ‘The League Of Brisket’ With PunchTab

Fast-food chain Arby’s has selected PunchTab, an omnichannel loyalty and engagement platform, to better engage customers throughout the…

News October 18
DIY Facebook food health in-store traffic lifestyle Pinterest retail marketing reverse showrooming ROI showrooming social media Twitter Vision Critical

New Research Confirms Social Drives Sales

There is a longstanding debate in the retail space about the ability of social media to drive sales.…

News September 19
Alicia Fiorletta brand voice Conversocial customer service daily news Facebook Retail CRM retail experience Retail TouchPoints social media Twitter

JackThreads Weaves Social Media Into Customer Service Strategy

Retailers typically use feedback from surveys and email questionnaires to gauge consumer sentiment. But as consumers continue to…

News September 6
Appiversary customer service Dunkin' Donuts mobile app on-the-go shoppers social contests social media Twitter

Dunkin’ Donuts Celebrates “Appiversary” With Twitter Sweepstakes

Dunkin’ Donuts recently celebrated the one-year anniversary of its mobile application with the “DD Mobile Appiversary Twitter Sweepstakes,”…

News August 21
Facebook Fashionistas instagram luxury brands Netbase Pinterest Twitter

Facebook And Blogs Influence Purchases Among Fashionistas And Social Shoppers

In order to develop a successful social media strategy, retailers must understand two things about their target customers:…

Features August 7
Aditive email marketing Facebook L'Oreal re-marketing Social Marketing social media Twitter WOM word of mouth

Boosting Results By Connecting Ad Experiences With Social Data

By Todd Parsons, Founder and CEO, Aditive Social media is a powerful, proven tool for building brand equity…

Executive Viewpoints August 5
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank