Cashing In With Social Loyalty Programs
Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…
Executive Viewpoints July 25
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New Research: Organic Search Tops Customer Acquisition Initiatives
Retailers are investing in a mix of marketing methods across channels to boost customer engagement and ensure long-term…
News June 26Home Depot And JCPenney Implement MomentFeed
An increasing number of merchants are adding new solutions designed to maximize the value of their social media…
News March 5Manduka Garners 500+ Hash Tag Mentions With #NOWisWOW Campaign
Best-in-class retailers are utilizing social media marketing to make their brands more authentic and relatable among target consumers.…
News February 27Fashion Execs Discuss Mobile And Social Best Practices
The web, mobile technologies and social networking sites all have amplified and accelerated product research and validation for…
News February 21Beyond Facebook And Twitter: The New Age Of Social Media In Retail
Close followers of retail in 2013 realize the importance of social media in creating effective merchandising programs. During…
News February 1Bad Experiences Equal Lost Customers
A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but…
Features January 15Medallia Launches Social Feedback Solution
More consumers are turning to social networks to share their feedback on products and retail experiences across channels.…
News January 15The Social Retail Competition [Infographic]
Social media is critical for customer engagement in today’s retail marketplace. In fact, most retailers heavily invest in…
Executive Viewpoints January 15Featured
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