Amazon to Eliminate 16,000 More Jobs as AI Drives Shift in Corporate Structures
Amazon will be cutting an additional 16,000 jobs in its ongoing effort to “strengthen our organization by reducing…
News January 28
Latest In: UPS
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…
Features May 20
FedEx Launches Returns Service with 3,000 Dropoff Locations
FedEx has introduced FedEx Easy Returns, a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff…
News March 26
Returns and Fraud are on the Rise — Happy Returns Wants to Help
Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor.…
Features January 23
UPDATE: Amazon Offers 50% Off Everything in ‘Haul’ to Drive Consumers to New Discount Site
[Update as of Nov. 22, 2024] In an unvarnished bid to drive holiday shoppers to try its new…
News November 22
NYC Amazon Union Workers Vote to Join Teamsters International
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the…
News June 18
BJ’s Expands Same-Day Delivery for Oversize Items
In partnership with Roadie, a UPS company, BJ’s Wholesale Club has expanded same-day delivery services for large, big-ticket…
News June 12
From Reusable to Recycled: Walmart Canada Pilots Program Giving New Life to Blue Bags
Walmart Canada, in partnership with TerraCycle, will mark Earth Day on April 22 with a “Fresh Start” Day…
News April 16
Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining…
Executive Viewpoints February 21Featured
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