Latest In: web3

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From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs

Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers…

Executive Viewpoints January 9
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We're officially halfway through 2024, which means we're revisiting some of the top predictions covered in our retail trends report!

Top 2024 Trends & Predictions Check-In

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report, a multi-media experience featuring insights…

Features July 23
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The Wow Bao Dim Sum Palace in Roblox.

Wow Bao Links Loyalty Program to New Roblox Experience

Asian fast-casual restaurant chain Wow Bao is continuing its Web3 push with a new Roblox experience that is…

News April 10
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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center…

Features January 11
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Visa has unveiled a new web3-based loyalty solution for brands.

Visa Debuts Web3-Based Loyalty Solution to Help Brands Engage with Consumers in New Ways

Visa has launched a new Web3 Loyalty Engagement Solution designed to “usher in the future of customer engagement…

News January 5
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Screenshot from Prada's Discord.

How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game

For many people Discord remains an anomaly — something they may have heard of during the pandemic but…

Features August 31
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Innovation is happening in the world of retail loyalty programs. Learn how brands are embracing sustainability, web3 and community to bolster their efforts.

3 Ways Brands are Reimagining Loyalty Programs

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While…

Features August 8
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Lacoste is evolving its NFT collection to include a loyalty program.

Lacoste Evolves NFTs into Community-Focused Loyalty Program

French fashion brand Lacoste is expanding the utility of its UNDW3 NFT collection, first released in June 2022, to…

News June 30
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Brand executives are venturing to Chicago for the D2 Summit: Retail Edition to share how their organizations are embracing Web3 to improve CX.

How Coach, Mattel, PUMA and More Are Tackling 5 Critical Web3 Questions

After more than a year of hype (followed by hype fatigue), experts and practitioners are split on whether…

Features June 8
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