AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders
Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…
Executive Viewpoints April 4
Latest In: AI & Machine Learning
Moving People: How to Engage Audiences Through Direct Mail and Digital
Look around. Smartphones are practically an extension of our hands. We’re bombarded by thousands of digital messages daily,…
Executive Viewpoints April 2
Grocery’s Future: Retail Media Integration Across In-Store and Online Channels
The retail media boom has been booming, and no sector is as exciting as grocery. Filling a grocery…
Executive Viewpoints April 1
AI’s Fashion Impact: From Product Design to On-Demand Manufacturing and Beyond
Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is…
Features March 28
Old Navy Adopts Solution to Provide Store Associates with Item-Level Location Data
Old Navy has partnered with Radar, a solution combining RFID, AI and computer vision technology designed to track…
News March 27
Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer
Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…
Features March 27
Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges
Dealing with customer service for a faulty product or return? You’ve probably felt the frustration firsthand. What should…
Executive Viewpoints March 27
AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys
Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these…
Executive Viewpoints March 26
As POS Disperses Around the Store, Cloud and Edge Computing Gain Prominence
The basic service that a point-of-sale (POS) device provides — checking out customers — is essential to any…
Features March 25Featured
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