2026 Retail Predictions: More AI, Yes, but That’s Not All, Folks
The Times Square ball has dropped, the champagne has gone flat and the New Year’s resolutions are…wavering, but…
Features January 6The Times Square ball has dropped, the champagne has gone flat and the New Year’s resolutions are…wavering, but…
Features January 6ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…
Executive Viewpoints January 5Shoppable video has helped evolve the digital video landscape from passive viewing into active buying. From QR codes…
Executive Viewpoints December 31Retailers aren’t just experimenting with AI chatbots anymore — they’re giving algorithms real agency. About 43% of retailers…
Executive Viewpoints December 30As the busiest shopping season comes to a close, vendors across retail technology, marketing services and in-store innovation…
Executive Viewpoints December 29DoorDash is the latest platform to enable key elements of the shopping journey within ChatGPT consumer sessions, via…
News December 26Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest…
Executive Viewpoints December 26[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…
Features December 25President Trump’s tariffs, and the uncertainty surrounding them, have caused many businesses to call a halt to major…
Features December 24