Latest In: AI & Machine Learning

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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Freedom Furniture is a well-known Australian homewares retailer that’s been operating since 1981 and now has 47 stores…

Features February 6
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How Emotional Insights Transform Your CX Strategy

When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a…

Executive Viewpoints February 5
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Generative AI in Retail: 4 Predictions for 2025

The retail industry’s rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved…

Executive Viewpoints February 4
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Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty –…

Executive Viewpoints January 30
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Unlocking AI’s Potential for Retail Advertising

In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a…

Executive Viewpoints January 28
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Pacvue Co-founder on How to Avoid the ‘Shiny Penny Effect’ with AI and Retail Media

Anyone who’s ever been to CES will tell you, it’s a biiiggg trade show. While a lot of…

Features January 28
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Nearshoring, AI and Sustainability: 3 Trends Transforming the Apparel Manufacturing Industry

Nearshoring, artificial intelligence and sustainability are among the major trends that will transform the apparel manufacturing industry in…

Executive Viewpoints January 27
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Preview of OpenAI's new agentic interface AI agent Operator.

Ebay, Instacart, DoorDash Sign Up to Test OpenAI’s New Agentic Tool, Operator  

Ebay, DoorDash, Instacart and Uber are among the companies that have signed on to participate in the research…

News January 24
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Trump, Tech CEOs Make Extravagant Promises with Launch of AI Investment Project ‘Stargate’

The parade of Big Tech CEOs through the White House continued on Tuesday as the CEOs of OpenAI…

News January 22
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