Latest In: AI & Machine Learning

Emily McCue Journal of Consumer Research scent marketing Spectrio vr

Beyond Sight and Sound: Why Scent is the Next Frontier in Branding

In marketing, engaging all the senses is key to crafting unforgettable brand experiences. Traditional static marketing is losing…

Executive Viewpoints May 20
Attest chatgpt conversational search generative AI Google Gemini Sam Killip search

Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational…

Executive Viewpoints May 19
doordash eBay Etsy instacart MasterCard OpenAI PayPal Visa

Ebay Debuts Agentic AI to Further Personalize Customer Experience

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken…

News May 12
Featured PostScript SaaS solutions solution providers tariff costs tariff reactions Tariff Relief Fund tariffs third-party vendors
PostScript is taking on some of the cost of burdens to help out its retail clients.

Why One SaaS Vendor Decided to Share the Burden of Tariffs with its Retail Clients

If there’s anything we know for sure about the impact of President Trump’s tariffs thus far, it’s that…

Features May 12
Adobe Amazon Google Pinterest poshmark Visual Search

Pinterest Enhances and Refines Visual Search Tools

Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,”…

News May 8
Angara Ankur Daga ethical sourcing luxury jewelry

How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots

The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with…

Executive Viewpoints May 8
adtaxi cookies Ethan Mowery Google Google Chrome Privacy Sandbox

Google’s Privacy U-Turn: What it Means for Marketers

Google has made headlines once again by announcing a significant shift to its approach to digital privacy. Rather…

Executive Viewpoints May 6
Lowe's Mylow Mylow Companion

Lowe’s Deploys AI-Powered Assistant for Associates Chainwide

Lowe’s has followed its March 2025 introduction of the Mylow customer-facing AI-powered app with one for associates, built…

News May 5
agentic AI agentic commerce ai digital wallets Featured Holiday ThinkTank (2025) Holiday ThinkTank: Digital Commerce (2025) MasterCard PayPal tokenized payments Visa
Woman shopping on her phone - is she using agentic commerce?

Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’

Payment providers are banking on the fact that millions of people will soon rely on AI to find…

Features May 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank