Address Labor Shortages by Creating Attractive Retail Career Paths
Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs —…
Features December 31
Latest In: AI & Machine Learning
Mastercard Buys Personalization Platform from McDonald’s
McDonald’s made headlines when it acquired the personalization solution provider Dynamic Yield in March 2019 for a reported…
News December 22
What DTC Disruptors Can Teach Legacy Brands About Leveraging First-Party Data
With tracking cookies departing and consumer data privacy concerns rising, first-party data — information that companies collect directly…
Features December 14
Google Cloud’s Carrie Tharp: Forget Omnichannel, Retail Needs to be ‘Channel-less’
Cloud computing can be a bit of a nebulous concept, but the real-world functionality it’s delivering to businesses…
Features December 13
Party City Uses AI-Enhanced Emails to Drive 4% In-Store Sales Increase
AI and brand language optimization are playing increasingly important roles in ecommerce, but Party City has leveraged these…
Features December 8
Does a Wine’s Taste Represent the Next Frontier in Digital Personalization?
As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out.…
Features November 29
Why Data-Driven Decision-Making Will Define the Future of Retail
When the first department store opened more than 100 years ago, the goal was to offer a multitude…
Executive Viewpoints November 19
#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’
Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do…
Features November 18
Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX
Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives”…
Executive Viewpoints November 16Top Stories
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