Chevron, Handy Mart Operators Deploy AI-Powered Predictive Analytics to Streamline Operations
Regional convenience and fuel retailers H&S Energy of California, E.J. Pope & Son of North Carolina and Welcome…
News April 5
Latest In: AI & Machine Learning
Asian Ecommerce Site Zalora Integrates Real-Time Personalization Across Web, Mobile and Email
Asian online fashion and lifestyle website Zalora is deploying the Algonomy Hyper-Personalization Suite to offer real-time, personalized interactions…
News March 30
Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform
Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network…
News March 26
The Acceleration of Retail 4.0 Amid COVID-19
The elements of Retail 3.0 — marketing personalization, contextual relevancy and customer data-fueled brand-retailer collaboration — have largely become part…
Executive Viewpoints March 12
Carrefour Franchisee in UAE Automates Online Order Fulfillment
Majid Al Futtaim, the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened…
News March 5
The Future of Retail: Enriching the Customer Experience via Conversation APIs
As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But…
Executive Viewpoints March 5
IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation
No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others,…
Features January 22
Sensormatic Solutions Launches Platform to Combine Insights from Across Data Sets
Sensormatic Solutions has launched Sensormatic IQ, an intelligent operating platform for retail designed to increase visibility into operations…
News January 21
Reimagining Shopping Malls Post-COVID
After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to…
Executive Viewpoints January 12Top Stories
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