AI and the Art of Non-Linear Customer Experience
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A…
Executive Viewpoints April 22
Latest In: Digital Commerce
Influencer-Inspired Resale Site Detoure Opens First Store in LA
Detoure, a resale marketplace that curates styles from influencers, will open its first permanent brick-and-mortar thrift store April…
News April 18
Total Wine, Hill Beverage and Snoop Dogg Partner to Deliver THC-Infused Beverages Nationwide
Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages…
News April 18
Gopuff and Grubhub Expand into Grocery Delivery with Unconventional Partners
Two delivery platforms, Gopuff and Grubhub, have broadened their assortments to include groceries, including fresh items. Gopuff has…
News April 18
Eyebuydirect Establishes First Physical Location in California’s Orange County
Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of…
News April 18
A New Take on ‘Native Retail’: Boutique Hotel Chain Mint House Lets Travelers Shop Their Stay
It’s an experience common to almost every traveler — you stay at a hotel and fall in love…
Features April 18
Gopuff Launches White-Label Instant Delivery Platform for CPG Brands
Gopuff has launched Powered by Gopuff, a platform designed to enable brands to offer delivery services from their…
News April 17
URBN to Deploy Common Payments Infrastructure Across Brands
URBN, parent company of Urban Outfitters, Anthropologie, Free People and FP Movement, will adopt Stripe as its primary…
News April 17
How Gen AI is Reshaping our Understanding of User Intent
As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…
Executive Viewpoints April 17Top Stories
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