Latest In: Digital Commerce

amazon web services aws best buy chatbot cloud computing cloud infrastructure cloud technology curbside pickup employee development employee training live demos tech support
Best Buy AWS cloud technology

Best Buy to Add 1,000 New Tech Employees to Support CX Innovation

Best Buy plans to hire 1,000 new employees for its technology team and has teamed up with Amazon…

News February 3
antonit Cloud marketplace Salesforce

Salesforce Acquires Atonit to Add a Marketplace Platform to its Ecommerce Portfolio

Salesforce will acquire Brazilian marketplace solution Atonit, adding marketplace capabilities to its own ecommerce platform. Salesforce will share…

News February 2
community commerce Featured Fishbrain Marketplacer Marketplaces online marketplace third-party marketplace third-party sellers vertical social network
Fishbrain Marketplace

How Community Commerce is Helping Angling App Fishbrain Cast a Wider Net

Fishing is one of the world’s most popular hobbies, and if you’re a fishing enthusiast (or know one)…

Features February 2
chewy Lowe's petco Reddy Rover

Petco Unleashes Rover.com to Offer Additional Services

Petco has partnered with online marketplace Rover to provide its pet parent customers with access to pet sitting,…

News February 1
consumer behavioralist consumer psychology customer experience CX Digital Commerce digital engagement ecommerce Featured ken hughes
Bored female shopper laying in bed and browsing on her iPhone

What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection

Ken Hughes has become a fixture on the retail speaker circuit thanks to his in-depth research on consumer…

Features February 1
ar try-on ar try-on for home decor cb2 Crate & Barrel Pinterest social commerce virtual try-on Walmart wayfair West Elm
Pinterest AR try-on home decor

Crate & Barrel, Walmart, Wayfair Among First Retailers to Deploy Pinterest Home Décor AR Try-On

Pinterest has launched AR try-on for home décor products, enabling “Pinners” to virtually place items in their home…

News January 31
Featured The Home Depot

Exclusive Q&A: Why ‘Search is the New Front Door to Our Stores’ at The Home Depot

As the starting point for so many shopper journeys, the search bar also represents the first potential fork…

Features January 31
RedMonocle Sean McDermott Windward Consulting

How AIOps Can Help Retailers Improve the Digital Experience

More than 2.14 billion global consumers are expected to buy goods and services online in 2021, according to…

Executive Viewpoints January 31
cost of returns holiday 2021 holiday returns National Retail Federation returns returns reduction
Retail returns 2021 nrf

NRF: For Every $1B in Sales, Retailers Incur $166M in Returns

Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this…

News January 28
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank