When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?
Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27Seeking to expand same-day delivery access to traditionally underserved rural areas, Dollar General now offers delivery service via…
News January 26Salesforce holiday data shows eye-popping numbers on the role of AI in boosting conversion, with notably higher rates…
Features January 26[Update as of Jan. 27, 2026] The newly formed TikTok U.S. spinoff has had a bumpy first week,…
News January 23Gap Inc. has named Pam Kaufman to the newly created position of EVP, Chief Entertainment Officer, reporting directly…
News January 20Walmart’s new President and CEO John Furner won’t officially take these titles until Feb. 1, but he’s already…
News January 16SharkNinja introduces 25 different household products each year in multiple categories — from too-cool-for-school kitchen tools and appliances…
Features January 15As it celebrates its 50th anniversary in the U.S., Aldi is expanding its footprint with plans to open…
News January 14Email marketing is an undeniably popular and effective way for retailers to reach their customers. Emails drive massive…
Executive Viewpoints January 14