Why Inbound CX Tunnel Vision can Undermine Retailer Operations
The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started,…
Executive Viewpoints July 19
Latest In: Digital Commerce
Prime Day Sales Top $14 Billion, with More Products Sold Than Ever Before
Amazon’s 10th annual Prime Day was its biggest ever, with record-breaking sales over the 48-hour member sales event…
News July 18
GlassesUSA.com Leverages AI to Bring Online Eyewear Recommendations into Focus
GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product…
News July 18
Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind
In an industry still struggling with a tight labor market, choosing which technology to arm store associates with…
Features July 18
Roku, Walgreens and the Future of CTV: Shoppable Ad Experiences
Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove…
Features July 17
Five Key Challenges for Food Retailers
The last few years have included incredible highs and the deepest of lows for food retailers, from finding…
Executive Viewpoints July 17
Advanced Brand Tracking Ramps Up Data-Driven Marketing for M.M.LaFleur
As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive…
Features July 17
Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync
The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and…
Executive Viewpoints July 16
Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off
Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before…
News July 15Featured
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