Retail TouchPoints
Whole Foods Ramps up UK Expansion, Plans 6 New Stores by June 2026
Featured
Latest Posts
How Retailers can Stop Accidentally Training AI to Distrust Them
With 50% of consumers already using AI when searching for products online, LLM-powered search is quickly (if it hasn’t already) becoming the de facto way consumers discover, evaluate and compare…
Executive Viewpoints March 19
Why the Future of Private Label Depends on What’s Behind the Product
Private label has evolved far beyond being the “value option.” In categories like beauty, consumers now demand not only quality and performance, but transparency, ethics and supply chain integrity. Meanwhile,…
Executive Viewpoints March 18
How Regional Retailers can Deliver Amazon-Level Customer Experiences
Over the past decade, following Amazon’s lead, big-box stores and other national chains have fundamentally altered what customers expect from the shopping experience. Local and regional retailers must find ways…
Executive Viewpoints March 17
ESG Data: Your Supply Chain’s Secret Weapon
For many retailers, ESG didn’t begin as a compliance mandate. It began as a brand strategy. Retailers invested in sustainability to connect with customers, strengthen trust and differentiate in a…
Executive Viewpoints March 16
The Iron Man Suit of Fashion: Stitch Fix’s Human + AI Formula
Featuring: Tony Bacos, Chief Product and Technology Officer at Stitch Fix AI may be everywhere right now, but for Stitch Fix, it’s been foundational for 15 years. In this episode, Nicole Silberstein sits…
Podcasts March 16
Why Agentic AI is a Game-Changer for Ecommerce
Many ecommerce businesses routinely use AI-based features and solutions to drive efficiencies around certain tasks, such as analytics, pricing optimization, customer service, fraud detection and more. These types of tools…
Executive Viewpoints March 13
New Balance Moves Above the Ankle by Adding Apparel to Resale Assortment
New Balance has added used apparel to the offerings on its Reconsidered resale platform, which already has helped recirculate more than 100,000 pairs of New Balance shoes since it launched…
News March 12
Vuori Ramps up the Denim Wars with New Offerings
There must be something in the air…Vuori has launched its first-ever women’s denim collection mere days after fellow activewear brand Fabletics entered the category for the first time. Vuori’s first…
News March 12
Global Consumers are Rewriting the Retail Design Playbook
Retailers have poured years of work into creating bigger, flashier, more immersive in-store experiences — but today’s consumers are expressing different preferences than they used to about what makes a…
Executive Viewpoints March 12
Latest Podcasts
Latest Resources
