Innovating Across the Customer Journey to Create More Commerce
Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As…
Executive Viewpoints June 30
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The Future of Retail and AI
When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous…
Executive Viewpoints June 29
Are You Alienating Your LGBTQ+ Customers?
Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models…
Executive Viewpoints June 29
A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs
There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to…
Executive Viewpoints June 28
School Re-Openings Driving a Mix of Back-to-School Shopping Priorities Between Students and Parents, Offering Opportunities for Marketers
The 2020-21 school year was a mix of experiences and emotions for students, parents and educators alike as…
Executive Viewpoints June 28
Retailers are Transforming the Digital Experience for Customers
Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced…
Executive Viewpoints June 25
Odor: An Unsuspecting Driver of Consumer Behavior
If you’ve ever stepped foot in a grocery retailer and smelled spoiled produce or hopped into a rideshare…
Executive Viewpoints June 25
What Retailers can Learn from Theme Parks in the Wake of COVID-19
The COVID-19 pandemic has accelerated the growth of ecommerce, with the U.S. Census Bureau reporting a 36.7% increase…
Executive Viewpoints June 24
How to Combat the Changing Face of Shopping Fraud
It’s no secret that data crime has developed on an industrial scale. Measured in terms of damage done,…
Executive Viewpoints June 23Top Stories
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