Latest In: Executive Viewpoints

Executive ViewPoints Fluent.ai Vikrant Singh Tomar voice commerce

Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce…

Executive Viewpoints June 4
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Sears Curbside Returns

Empathy Won Out in 2020 — Now Can CXOs Close the Experience Gap?

With vaccines rolling out and restrictions rolling back, retailers are pivoting once again. Now, retail CXOs need to…

Executive Viewpoints June 4
Executive ViewPoints Manish Malhotra retargeting ZineOne

The Death of Retargeting and the Advent of In-Session Marketing

Until recently, if you glanced at a digital advertisement while browsing online, chances are that ad followed you…

Executive Viewpoints June 3
design:retail News design:retail perspectives food retail Interstore | Schweitzer retail design

The Fusion of Food, Fashion and Gastronomy

Due to the pandemic, the food retail sector has experienced an incomparable boost. Flexibility in both large and…

Executive Viewpoints June 2
bringg Executive ViewPoints Guy Bloch last mile

Why Scaling Delivery Operations Goes Beyond Adding Drivers

Delivery volumes and expectations for rapid delivery have consistently grown for years, but 2020’s drastic increase in ecommerce…

Executive Viewpoints June 2
corporate responsibility Executive ViewPoints Quantcast Somer Simpson

The Road from Brand Safety to Corporate Responsibility

Throughout 2020 and into 2021, brands have gotten accustomed to pivoting when the news cycle hangs on unprecedented…

Executive Viewpoints June 1
analytics briefcam Executive ViewPoints Retail ThinkTank (2021) Retail ThinkTank: Next-Gen Data & Analytics (2021) stephanie weagle

The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

The COVID-19 pandemic has definitely made its mark on the retail industry, with more than 8,000 brick-and-mortar stores…

Executive Viewpoints May 31
dynamic yield Executive ViewPoints gen z Shana Pilewski

Creating Authentic, Personalized Experiences Gen Z Shoppers won’t Cancel

As digital natives, Generation Z has come of age steeped in a constant stream of news, updates, and…

Executive Viewpoints May 31
Axelle Dervaux clicdata customer service Executive ViewPoints

The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard…

Executive Viewpoints May 28
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