Latest In: Executive Viewpoints

#nrf18 ai AI in retail editor Q&A machine learning nrf2018 personalization

What Will It Take To Unlock AI’s Potential?

The National Retail Federation (NRF) Big Show 2018 showcased the trends and technologies to watch going into the…

Executive Viewpoints January 31

Music-Themed Pop-Up Showcases Pay-By-Phone Technology

By Klaudia Tirico, Features Editor  I was recently invited to check out Mastercard’s music-inspired, experiential pop-up shop in…

Executive Viewpoints January 30
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The Top 5 E-Commerce Fulfillment Predictions For 2018

By Andrew Atkinson, GrandCanals There’s something about the start of the year that brings out the crystal-ball-gazer in…

Executive Viewpoints January 29
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Key Trends From The 2017 Holiday Shopping Season

The 2017 holiday shopping season was record-breaking. Black Friday sales alone totaled $5 billion — with customers spending…

Executive Viewpoints January 29
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The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide…

Executive Viewpoints January 26
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H&M Hoodie Debacle Made Worse By Brand’s Slow Response

H&M came under heavy scrutiny earlier this month for an advertisement image placed on its UK web site,…

Executive Viewpoints January 23
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Battle For Position In Voice-Shopping War Heats Up

Smart speakers are the new best-selling consumer gadget, faster than AR, VR or wearables. Sales grew over 300%…

Executive Viewpoints January 23
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New Technology Levels The Playing Field For Physical Retailers

Online commerce has changed how people shop and how retailers market their wares, but new technologies are finally…

Executive Viewpoints January 23

10 Things Retailers Need To Know About Blocking Good Customers

Retailers have come to expect some collateral damage in their never-ending battle against fraud. After all, it’s impossible…

Executive Viewpoints January 23
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