A Lesson On Why Individual Incentive Programs Don’t Work
By Steven L. Blue, Miller Ingenuity This past holiday season, I was shopping at a large retailer for…
Executive Viewpoints February 21
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The Physical Web – Digital Touch Points For Brick-And-Mortar
By Richard Graves, BKON Connect, Inc. The good news is that 92% of purchases are still made at…
Executive Viewpoints February 17Yay Or Nay: Should Brands Publicly Display Political Beliefs?
Nordstrom’s abandonment of the Ivanka Trump brand earlier this month turned many heads, with brands such as Neiman…
Executive Viewpoints February 15
Global Commerce, Mobile Initiatives Top E-Tail Challenges In 2017
In an exclusive pre-event Q&A with Retail TouchPoints, eTail Division Director Lori Hawthorne shares her insights on the…
Executive Viewpoints February 15Can Lagging Luxury Brands Stage A Comeback In 2017?
By Glenn Taylor, Senior Editor Department stores’ woes have captured the headlines, but unfortunately they’re not the only…
Executive Viewpoints February 14
Behind-The-Scenes Look: How To Start Preparing For Successful Holidays
As the trees come down and the decorations are boxed away, smart retail brands are already working away…
Executive Viewpoints February 14
Messaging Mavens: The Utility Of Chatbots Across Demographics
We’ve come a long way since the days of AIM and SmarterChild. The world of chatbots is emerging…
Executive Viewpoints February 14
Avoiding Regulatory Wrist Slaps: Retailers Face Stiffer Recall Penalties
Even though the brunt of product recalls falls on manufacturers, retailers have an obvious stake in quickly and…
Executive Viewpoints February 14Holiday Off-Price Sales Forecast 2017 Retail Trend
By Jasmine Glasheen, Off Price Retailing Magazine Retailers made their numbers during the final hour of the 2016…
Executive Viewpoints February 13Top Stories
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