Latest In: Executive Viewpoints

browsing experience content content marketing e-commerce Frida Cooper intelligence node predictive analytics retail trends

2017 Retail Trends To Reflect in Your E-Commerce Strategy

By Frida Cooper, Intelligence Node Statistics show that there has been a 15.8% growth in the number online…

Executive Viewpoints February 10
84 Lumber advertisements bai commercials GNC Super Bowl LI tiffany uber

Super Bowl LI Ads: Touchdowns And A Few Fumbles

More than 111 million people watched Super Bowl LI on Feb. 5, which means that a select few…

Executive Viewpoints February 8
Boston Retail Partners CIOS earthLink Executive ViewPoints Greg Griffiths Ken Morris unified commerce

All CIOs Want For 2017…Is Unified Commerce

November 25, 2016 lived up to its name for many retailers, signaling the start of holiday shopping and…

Executive Viewpoints February 7
#holiday17 Executive ViewPoints four c's holiday paycor retention seasonal workers

The Four C’s Of Avoiding The Holiday Hangover

Dependable, competent seasonal employees are essential to business success. Any retail human resources department will tell you that…

Executive Viewpoints February 7
digital gift cards Executive ViewPoints gift card sales gift cards john nail loyalty Vantiv

How Retailers Can Grow Their Customer Base With Gift Card Programs

Whatever goods or services you sell, whether you do business primarily online or in a brick-and-mortar location —…

Executive Viewpoints February 7
bopis buy online/pickup in-store click and collect digital experience ed kennedy EPiServer in-store program

A Quality In-Store Pickup Program Starts With A Seamless Digital Experience

By Ed Kennedy, Episerver Buy online, pick up in-store programs (also known as click and collect) are a…

Executive Viewpoints February 7
Ashley Unitt customer experience customer service cyborg virtual assistance data NewVoiceMedia packaging trends

8 Customer Service Trends You Need To Watch Out For In 2017

By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers…

Executive Viewpoints February 3
Amazon auto retailing auto sales Costco dealerships editor Q&A Walmart

Will Auto Sales Become A Race Between Dealers And Retailers?

Car sales have traditionally been a closed retail business operated via authorized dealerships, with dealers typically fighting against…

Executive Viewpoints February 1
brand ambassadors communitycommerce divide digitization Executive ViewPoints online communities SAP
0aSteve Hamrick SAP

The Community-Commerce Divide: Why Online Communities Should Connect To Commerce

As digitization continues to gain momentum, consumers have become more and more comfortable researching goods and buying them…

Executive Viewpoints February 1
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank