Latest In: Executive Viewpoints

audits data breaches data collection Executive ViewPoints michael loban

Preventing Data Breaches: Tips & Tools To Keep Information Safe And Guard Customers’ Trust

News about big data breaches, such as Yahoo reporting 500 million of its user accounts stolen, has rattled…

Executive Viewpoints January 24
data security Executive ViewPoints interchange fees MCX product sensitive data Visa

Stop Whining About Data Security And Start Innovating

When Ron Shevlin asked former Walmart CEO Lee Scott at a BAI Retail Delivery Conference if Scott thought the multi-retailer…

Executive Viewpoints January 24
associate interactions in-store guidance Kevon Hills omnichannel returns stella metrics STELLAService

Tips To Kick-Off Your Omnichannel New Year’s Resolution: Investing In Returns

By Kevon Hills, StellaService With more consumers buying gifts online this past holiday season than ever, retailers have…

Executive Viewpoints January 23
bots clearsale e-Commerce fraud fraud Sarah Zilenovski SMBs

Retailers vs. Bots: The New Fraud Battle

By Sarah Zilenovski, ClearSale The e-Commerce industry is battling a huge wave of card-not-present fraud, and small businesses…

Executive Viewpoints January 20
Dunkin' Donuts email marketing personalization personalized email marketing steve madden

How Steve Madden And Dunkin’ Donuts Make Personalization More… Personal

By Klaudia Tirico, Features Editor The Retail TouchPoints team and I just came off three very busy days…

Executive Viewpoints January 18
chris bryson Convenience customer experience Executive ViewPoints personalization unata

3 Guiding Principles Of Developing A 1-to-1 Customer Experience

The 1-to-1 customer experience: it’s what your shoppers expect. They experience it with Netflix and Facebook on a…

Executive Viewpoints January 18
Executive ViewPoints Gene Hoffman pricing subscription service

Subscription Services, Unboxed

Many of today’s fastest-growing companies offer subscription services — companies like Netflix, Dollar Shave Club, Blue Apron, LifeLock…

Executive Viewpoints January 18
forecasting fulfillment logistics luxury packaging subscription box

A Fulfillment And Logistics Guide For Subscription Box Brands

By Maria Haggerty, Dotcom Distribution Subscription boxes have quickly gone from a niche product category to a mainstream…

Executive Viewpoints January 17
Andy Shirey chatbots mobile first openmarket predictions SMS text messaging

SMS Text Messaging Will Reign King of 2017

By Andy Shirey, OpenMarket In today’s world of constant connectivity and communication, smartphone users are never without their…

Executive Viewpoints January 13
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank