Latest In: Executive Viewpoints

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When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?

Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…

Executive Viewpoints January 27
Hope Neiman Tillster

How Smarter Restaurant Tech is Powering Loyalty even as Dining Frequency Declines

As we enter 2026, restaurants are raising prices to offset inflation-driven costs just as diners are spending less.…

Executive Viewpoints January 26
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Why Most Retail Apps Become Ghost Towns

Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and…

Executive Viewpoints January 23
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5 Lessons the Fashion Industry can Take from the CSRD

Global industries are feeling the added strain from increasingly stringent sustainability regulations. For fashion brands today, how a…

Executive Viewpoints January 22
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How to Turn Packaging into a Revenue Driver (Not just Another Cost)

Most marketing teams treat packaging as someone else’s problem. You hand off specs to operations, they negotiate with…

Executive Viewpoints January 21
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Design Smarter, Source Faster: How AI is Closing Fashion’s Most Expensive Data Gap

Walk into any product development or merchandising meeting and you will hear a familiar refrain: timelines are slipping…

Executive Viewpoints January 20
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Escape the Aisle: Outgrowing the Category you Were Born Into

Evolving a brand and outgrowing the category you were born into is never as simple as jumping on…

Executive Viewpoints January 16
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Beauty and Fashion in 2025: What Really Mattered and What Will Shape 2026

After a turbulent year for beauty and fashion, one truth stood out from the rest: Consumers have moved…

Executive Viewpoints January 15
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New Spike in Lawsuits that Challenge Misleading Email Subject Lines

Email marketing is an undeniably popular and effective way for retailers to reach their customers. Emails drive massive…

Executive Viewpoints January 14
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