When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?
Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27As we enter 2026, restaurants are raising prices to offset inflation-driven costs just as diners are spending less.…
Executive Viewpoints January 26Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and…
Executive Viewpoints January 23Global industries are feeling the added strain from increasingly stringent sustainability regulations. For fashion brands today, how a…
Executive Viewpoints January 22Most marketing teams treat packaging as someone else’s problem. You hand off specs to operations, they negotiate with…
Executive Viewpoints January 21Walk into any product development or merchandising meeting and you will hear a familiar refrain: timelines are slipping…
Executive Viewpoints January 20Evolving a brand and outgrowing the category you were born into is never as simple as jumping on…
Executive Viewpoints January 16After a turbulent year for beauty and fashion, one truth stood out from the rest: Consumers have moved…
Executive Viewpoints January 15Email marketing is an undeniably popular and effective way for retailers to reach their customers. Emails drive massive…
Executive Viewpoints January 14