From the Source’s Mouth: What Consumers Say About Live Chat
Shoppers rely on live chat technology for a variety of sales and servicerelated functions, including answering questions prior…
Executive Viewpoints September 8
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Back-To-School 101: A Crash Course In Effective Email And Social Media Marketing For The Season
As summer comes to a close, kids reluctantly trade in their swim trunks for school supplies. The back-to-school…
Executive Viewpoints September 1The Remote App: Maintaining Brand Relevance in the “SplinterNet” Age
The fact that more CEOs are looking for new ways to get closer to their customers is hardly…
Executive Viewpoints August 25Consumer And Technology Challenges In A Cross-Channel World
Q&A with Jerry RIghtmer, President, Starmount Systems In this exclusive Q&A with Retail TouchPoints, Jerry Rightmer, President of…
Executive Viewpoints August 17Preparing To Mobilize The Retail Workforce
Exclusive Q&A with Frank Riso, Senior Director, Global Retail Lead, Motorola In its annual holiday study, Motorola took…
Executive Viewpoints August 17Change Management by the Numbers: Devising a Strategy That Produces Results And Advocates
Second In A Two-Part Series:Rolling Out Change The key to engineering any successful structure, whether it is an…
Executive Viewpoints August 11Turn Browsers Into Buyers With New Video Technologies
Retailers are quickly learning the power of adding rich media to websites, but they aren’t the only ones…
Executive Viewpoints August 4Reengage Your Customers, Revitalize Your ROI
Online marketers are aware of how powerful shopping-cart abandonment tools are, but the reality is that solutions addressing…
Executive Viewpoints July 28Laying The Foundation For Innovation In Payments
And so you’re a retailer looking for new ways to reduce operational costs, improve the shopping experience, enhance…
Executive Viewpoints July 21Featured
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