The 1% Advantage: How Store Layouts Quietly Decide Who Wins in Retail
A few months ago, I popped into a department store to grab a shirt for an event that…
Executive Viewpoints January 13A few months ago, I popped into a department store to grab a shirt for an event that…
Executive Viewpoints January 13Frontier AI companies have spent the last decade operating at full speed with very few guardrails. Regulations have…
Executive Viewpoints January 12Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers…
Executive Viewpoints January 9The start of the new year brings the retail industry closer to an important inflection point. By the…
Executive Viewpoints January 8A well-known retailer who will remain nameless threw a huge promotion. Holiday promos had crushed their targets: record…
Executive Viewpoints January 7Retailers have heard the same projections enough times to recite them: commerce media is set to become a…
Executive Viewpoints January 6ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…
Executive Viewpoints January 5Walk into a modern apparel store and the difference from a decade ago is striking. Instead of walls…
Executive Viewpoints January 2Shoppable video has helped evolve the digital video landscape from passive viewing into active buying. From QR codes…
Executive Viewpoints December 31