Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud
As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will…
Executive Viewpoints November 1
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Three Design Tips for Fighting Shrink
Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores…
Executive Viewpoints October 31
Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes
Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a…
Executive Viewpoints October 31
Unlocking Commerce: The Win-Win of Dynamic Currency Conversion
As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes…
Executive Viewpoints October 30
Canada’s New Supply Chain Bill Creates Obligations for Retailers
Human rights advocates are applauding Canada’s new supply chain law. Passed this spring after four years of debate,…
Executive Viewpoints October 27
Customers are Tired of Empty Shelves, and it’s Time for a Fix
For customers, many aspects of a shopping trip impact whether they view it as a success. From the…
Executive Viewpoints October 26
The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024
Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have…
Executive Viewpoints October 25
It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup
The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to…
Executive Viewpoints October 24
Considering a Multi-Carrier Strategy? 7 Questions to Ask Before Partnering with a Last Mile Delivery Provider
After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been…
Executive Viewpoints October 23Featured
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