Retail, POS Finance and the Quest for ESG
Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance…
Executive Viewpoints October 20
Latest In: Executive Viewpoints
Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer
Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power…
Executive Viewpoints October 19
Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight
Online return fraud cost U.S. retailers $22.8 billion in 2022. For every $100 in returned merchandise accepted, U.S. retailers lose $10.40…
Executive Viewpoints October 18
Revolution Underfoot: How Adaptable and Sustainable Flooring Transforms Retail Environments
In the ever-evolving world of retail, adaptability isn’t just an advantage — it’s a necessity. Today’s consumers seek…
Executive Viewpoints October 18
Encourage Your Customers to Call Again. Here’s How.
Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed…
Executive Viewpoints October 17
3 Ways to Maximize Zero-Party Data Collection During Black Friday and Cyber Monday
In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. It’s the most important weapon for success in…
Executive Viewpoints October 16
8-Second Attention Spans and Short Videos: The Future of Video-First Marketing
The average American adult’s attention span is a staggering 8.25 seconds. In an era of goldfish-esque attention spans,…
Executive Viewpoints October 13
AI’s Rapid Growth Combined with Other Emerging Technologies Will Drive Greater Accessibility
Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to…
Executive Viewpoints October 12
A Guide to Managing Young Employees
The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end…
Executive Viewpoints October 11Featured
Latest Resources
