Customers Care About Sustainability, so Show them how Ecommerce Delivers
Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX…
Executive Viewpoints April 27
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Addressing New Challenges in Managing Retail and Service Employees Post-Pandemic
The COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in…
Executive Viewpoints April 26
How is AR/3D Technology Driving Next-Gen Ecommerce Best Practices?
Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient,…
Executive Viewpoints April 25
Reaching Gen Z and Millennials: What Brands Need to Know About Creator Guided Shopping
Creator-guided shopping is booming, with no signs of slowing down. With U.S. retail social commerce projected to reach…
Executive Viewpoints April 24
The Art and Science of Matching Customer and Product DNA
When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…
Executive Viewpoints April 24
How can Businesses Improve the Experience of Retail Workers?
The economic downturn has sent consumers, employees, retailers and investors alike into a tailspin. At the same time,…
Executive Viewpoints April 21
Overcoming Labor Shortages in Logistics with Robotics and Automation to Deliver on Market Expectations
For years, fashion retailers have faced mounting pressures from both customers and employees to evolve. Considering the holistic…
Executive Viewpoints April 21
Closed-Loop Measurement is what Makes Commerce Media Stand Out
In the age of commerce media, closed-loop measurement (CLM) has emerged as a powerful tool for marketers and…
Executive Viewpoints April 20
Top 3 Ways Data will Impact Convenience Retailers in 2023
Although the convenience industry has experienced an accelerated phase of consolidation globally, many U.S. retailers have been immune…
Executive Viewpoints April 19Featured
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