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New travel restrictions sparked by COVID-19 made Thanksgiving shopping activities look very different this year.

5 Holiday Trends to Watch Include Rise of ‘Couch Commerce,’ Curbside Pickup

New travel restrictions sparked by COVID-19 made Thanksgiving shopping activities look very different this year.

Features December 3
Capgemini Featured FILA Salesforce

FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies…

Features December 2
ALL3D Cloth & Company Featured Las Vegas Market Montgomery Ward Sears Skyline Furniture Spiegel wayfair

How Skyline Furniture Boosted Agility and Speed to Market With 3D Virtual Showrooms

Manufacturers and retailers of products that rely on touch as a selling point (think apparel, décor and furniture)…

Features November 30
dtc Featured Mejuri omnichannel retail profitability insights real-time information SoundCommerce SoundProfit 360

Mejuri Leverages Real-Time Profitability Data to Inform Decision-Making

Like many brands dealing with COVID-19, DTC jewelry brand Mejuri was forced to focus  intently on its online…

Features November 25
blue nile chatbots Featured holiday 2020 load testing production lockdown site readiness

Blue Nile Taps Load Testing and Production Lockdowns to Prep for an Unpredictable Holiday Season

Every retailer is bracing for the incoming surge of ecommerce holiday traffic, but perhaps no category faces as…

Features November 20
certified refurbished customer experience eBay ecommerce Featured Jenn Henry Up and Running program

Exclusive eBay Q&A: ‘Mindful Spending Isn’t a Trend — It’s Here to Stay’

In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been…

Features November 19
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How American Eagle, Kroger and Snap are Reinventing Customer Experiences for a COVID Age

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping…

Features November 18
Alibaba Group Bosch cartier coresight research Dyson Estee Lauder Featured JD.com kearney Kearney Consumer Institute L'Oreal Nestle piaget publicissapient Siemens tmall

Blockbuster Alibaba Singles Day Signals China’s Economic Recovery, U.S. Opportunities

The topline numbers from Alibaba’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of…

Features November 16
3pillar global backcountry backcountrycom digital CX Featured Gearheads klarna outdoor recreation surge pop-ups

Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has…

Features November 13
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