Latest In: Features

backtoschool mass merchants

Mass Merchants Set To Dominate 2017 Back-To-School Sales

Back-to-school (BTS) spending in 2017 is expected to reach anywhere from $27 billion to $29.5 billion, according to…

Features July 17
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48% Of Consumers Abandon Brands That Locate Ads Near Offensive Content

Brands and retailers beware: if your advertisement appears on a “fake news” or “inappropriate” web site, your customers…

Features July 14
cocreation customer experience daymon shopper loyalty study

Study: To Engage Shoppers, Invite Them Into Co-Creation Processes

With a changing landscape comes a changing shopper. It’s no longer enough for retailers to keep up with…

Features July 12
clientricity customer data customercentricity fabletics thredup

Unified Customer Data Is The Key To True Customer-Centricity

Retailers may believe they’re already well on the path to customer-centricity, and that only a few tweaks —…

Features July 11
ebags prime day

eBags Goes Beyond ‘Extreme Deals’ With Prime Day Looming

Retailers have debated back and forth about how they’re going to generate sales and traffic on Prime Day,…

Features July 11
RetailWire Staples sycamore partners

Will Staples Thrive In Private Hands?

The $6.9 billion buyout of Staples by private equity firm Sycamore Partners wasn’t exactly a shock to retail…

Features July 6
#ric17 retail innovation

Innovation Gurus Rate What’s Hot/What’s Not In New Tech

Separating what’s truly innovative from what’s merely interesting is one of the biggest challenges in retail. Then there’s…

Features July 6

City Furniture Cuts Shopper Journey Time 50% With Associate-Facing Apps

In conjunction with IBM and Apple, City Furniture has developed new mobile apps to improve the customer experience…

Features June 23
retail innovation

Amazon-Whole Foods Deal Intensifies Grocery Price Wars

The landscape of the grocery industry is ripe for drastic and dramatic changes in the wake of Amazon’s…

Features June 22
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