Latest In: Features

babylist brand trust content marketing content strategy customer experience Featured strategic partnerships
Liz Primm, VP of Strategic Partnerships and Business Development for Babylist, will speak at #RICE24 about the brand's approach to content marketing, which includes scientific data, credible insights and authentic community building.

#RICE24 Community Convos: Liz Primm, VP of Strategic Partnerships & Business Development, Babylist

Features March 15
Bal Harbour Shops Bal Harbour Shops Access Pop-up design:retail design:retail News Featured Gallery LOT-EK luxury retail pop-up experience pop-up mall pop-up series shipping containers traveling mall Whitman Family Development
The Whitman restaurant at Access Pop-Up.

How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman,…

Features March 14
Featured Home Shopping Network HSN influencers live shopping livestream shopping livestreaming qurate retail group QVC Sune third-party marketplace v-commerce video commerce
The Sune app is Qurate's answer to the demands of the Gen Zennial consumer.

How HSN and QVC Parent Qurate is Working to ‘Crack the Code’ of Livestreaming

Long before there was livestreaming, social media or even the internet, there were home shopping networks — and…

Features March 13
Amazon antitrust antitrust legislation Featured federal trade commission ftc gatekeeper markets Institute for Local Self Reliance iRobot Kroger-Alberstons merger Lina Khan MasterCard monopolys penguin random house Simon & Schuster Small Business Rising
Lina Khan, Chair of the FTC at a recent webinar.

FTC Chair Lina Khan on Fighting ‘Gatekeeper Markets’ that Throttle Fair Competition

For a long time, the American public has hit the “mute” button about the dangers of too much…

Features March 12
brand superfans customer centriticy customer feedback strategy Customer loyalty Featured Katie Thomas Kearney Consumer Institute
Katie Thomas, who leads the Kearney Consumer Institute, reveals the impact of "superfans," and how brands can cultivate fandom.

KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans

“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…

Features March 11
beauty retail brand with purpose cause-based clean beauty DTC brand Featured impact-based Thrive Causemetics
Karissa Bodnar, Founder and CEO of Thrive Causemetics.

Thrive Causemetics Founder Reveals What it Takes for a Cause-Based Brand to Stay on Mission

Karissa Bodnar, Founder and CEO of clean beauty brand and DTC success story Thrive Causemetics, grew up in…

Features March 8
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To Earn Engagement, Retailers Must Tap into Customers’ Emotions

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…

Features March 7
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Legal & General Investment Management has reimagined Dolphin Centre to be a vibrant destination that offers commerce, co-working space and community events.

How One UK Destination is Redefining the Shopping Center  

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t…

Features March 6
brand activations brand strategy customer engagement Featured influencer marketing Kristen D'Arcy Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) social media strategy Super Bowl marketing true religion
True Religion CMO Kristen D’Arcy is looking beyond superficial engagement and is focused on connecting with its community in context.

True Religion: Cultivating Brand Love from the ‘Intersection of Culture, Commerce and Fashion’

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. The brand could easily…

Features March 5
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