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Alibaba's Head of Supply Chain for North America B2B shares tips for navigating today's challenging cross-border commerce environment.

Alibaba.com Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

The COVID-19 pandemic has, for all intents and purposes, ended. But the supply chain disruptions that it exacerbated…

Features January 9
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Procurement professionals around the world are optimistic heading into 2024.

After COVID Raised Procurement’s Profile, B2B Buyers are Looking to Modernize

After years of supply chain disruption and economic uncertainty, a new study from Amazon Business has uncovered a…

Features January 8
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Why Personalization Can Survive the Loss of Third-Party Cookies

Personalization is at something of a crossroads. The New Year saw a key step in the coming deprecation…

Features January 5
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Can the Last Mile Become a Fast Mile? Drone Delivery Could Make it Happen

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of…

Features January 4
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Deloitte research reveals that in addition to financial perks, consumers expect unique services and experiences from loyalty programs.

Deloitte Shares Loyalty Trends and Best Practices for 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…

Features January 2
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Cultureverse: Creating Virtual Experiences with Intention and Impact

Walmart partnered with People of Crypto (POC) Lab to develop an interactive, virtual odyssey designed to commemorate Hip…

Features December 21
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7 Stories that Shaped 2023 — and What They Foretell for 2024

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…

Features December 21
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The top five Retail Remix episodes of 2023 reaffirm some of the most trending topics of the year, from retail media to associate engagement.

The Top 5 Retail Remix Episodes of 2023

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. Over three-plus…

Features December 20
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Translating Consumers’ Animal Content Obsession into Charitable and Commerce Opportunities

Just about everybody on the internet loves animal videos, particularly those that are funny, touching or maybe both.…

Features December 18
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