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customer experience Featured National Retail Federation NRF 2024 NRF Big Show omnichannel strategy retail innovation Retail technology retail trade show
40,000 retail execs gathered at the NRF Big Show to explore emerging trends, and how retail media, ESG and other trends can drive business innovation.

Seen and Heard at #NRF2024: 5 Trends from the Big Show

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together…

Features January 23
app development consumer listening CPG brands cpg marketing customer engagement Featured fullstory Huggies journey mapping Kimberly-Clark Kleenex Kotex marketing efficiency marketing spend removing friction
Kimberly-Clark products are used by one-third of the world's population.

From Huggies to Depends: How Kimberly-Clark Deepens Digital Offerings with Click-by-Click Analysis

Despite having been around for more than 150 years, Kimberly-Clark doesn’t have a whole lot of name recognition…

Features January 22
#NRF24 Barnes & Noble book stores business pivot design:retail design:retail News ecommerce spinoff Featured luxury retail neiman marcus NRF Big Show 2024 Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) saks saks fifth avenue Saks.com transformation strategy
CNBC's Courtney Reagan with Saks CEO Marc Metrick at the 2024 NRF Big Show.

CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)

Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…

Features January 19
#NRF24 carrefour CDW FC Barcelona Formula One google cloud Lowe's Macy's McDonald's saks Spotify tapestry ulta beauty Victoria's Secret

The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per…

Features January 18
Beautiful by Drew consumer trends Drew Barrymore Featured product development product innovation Shae Hong
During the NRF Big Show, Drew Barrymore shared the lessons she has learned growing the Beautiful by Drew Brand, which is sold exclusively at Walmart.

How Drew Barrymore Embraces the Intersection of Accessibility, Affordability and Innovation

Actress, producer and TV personality Drew Barrymore can certainly afford premium kitchen and home items — and she…

Features January 17
#NRF24 Featured H&M McDonald's

NRF Gen Z Panel: A Group Defined by its Contradictions

If you want to understand Gen Z (and that’s pretty important for any business that wants to grow),…

Features January 16
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AI has the potential to transform retail as we know it.

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…

Features January 15
#NRF24 fdx Featured FedEx Northern Tool + Equipment

FedEx CEO: ‘Our Mission is to Make Supply Chains Smarter for Everyone’

FedEx is known for the logistics scale and expertise it has developed over a half century in business.…

Features January 14
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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center…

Features January 11
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